SMALL SHOPKEEPERS WILL GET A 24-HOUR ‘JIO AGENTIC AI’ ASSISTANT

SMALL SHOPKEEPERS WILL GET A 24-HOUR ‘JIO AGENTIC AI’ ASSISTANT

13-SEP-ENG 2

RAJIV NAYAN AGRAWAL

DELHI---------------------------Small shopkeepers and micro enterprises will now be able to compete with larger market players. Reliance Jio has introduced an AI assistant to help small shopkeepers grow their businesses. This AI assistant will attend customer calls, answer questions, process orders, ensure deliveries, schedule appointments, and send confirmation messages, all without fail, 24 hours a day. Reliance Jio demonstrated this technology at the India Mobile Congress 2025.

The Jio Agentic AI assistant, specifically designed for micro enterprises, can currently speak in Hindi and English. Testing in Telugu and Kannada will soon begin. The company plans to launch it in 10 Indian languages. Familiar with Indian speech patterns, the Jio Agentic AI Assistant's tone and word choice are so precise that customers will find it difficult to distinguish whether they are speaking to an AI or a human.

For small shopkeepers and small businesses, the Jio Agentic AI can also effectively perform the duties of a salesperson. If you need to sell a new product, the Jio Agentic AI Assistant will help. It can call customers with information about products and offers, answer their questions, and even provide the address of the shop or business.

Jio's AI Assistant will never go on leave. It is always ready to make or receive calls at any time, 24 hours a day.