1650 PASSENGERS GET MEDICAL ASSISTANCE VIA RAIL MADAD IN 2026-27

1650 PASSENGERS GET MEDICAL ASSISTANCE VIA RAIL MADAD IN 2026-27

10-JUNE-ENG 3

RAJIV NAYAN AGRAWAL

PATNA-------------------------The Danapur Division resolves numerous complaints within minutes through the 'Rail Madad' system. A key service among these is medical assistance; upon receiving information, the division immediately swings into action to provide relief.

During the 2025-26 financial year, the Danapur Division provided medical assistance to passengers in need—either on trains or at stations—in approximately 7,068 cases. Of these, 6,499 cases involved assistance provided on moving trains, while 569 cases involved assistance at stations. In the current financial year, based on information received via 'Rail Madad', railway personnel operating the division's 24/7 'War Room' have facilitated medical aid for 1,650 passengers: 1,541 on trains and 109 at various stations. Upon receiving a request through 'Rail Madad', War Room staff immediately alert the relevant officials and the nearest railway medical assistance center, ensuring prompt action and the delivery of necessary medical relief. Doctors from these centers rush to the train or station to provide immediate treatment; if further care is required, the passenger is referred to a hospital for advanced treatment.